FAQ: Arcade Coder: A Programmable Game Console And Board Game
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

PLEDGING: Why should I back the Arcade Coder?

If you love playing games as a family or have kids that love playing games with their friends, the Arcade Coder is for you! There’s nothing else like it… this takes the playtime of a game console, the family time of a board game and the education of coding, science and technology to create a unique, tactile gaming experience that promotes creativity and collaboration over solo screen time.

This is the result of over 2 years of design, research and development with the primary aim to create a product that kids and families will love together.

Please support the ARCADE CODER so we can all create, code and play amazing games together

Last updated: September 01, 2019 01:48

PLEDGING: What does pledging mean?

If you’re not familiar with Kickstarter, the idea of pledges may seen a bit confusing. Not to worry…

A pledge is the amount you will pay for the product package when it’s released. This is essentially the price of the item.

We have various ‘pledge tiers’ which means we’re offering a limited qty of each product package at a heavily discounted rate for early buyers.

Last updated: September 01, 2019 01:48

PLEDGING: What pledge tiers are available?

We have 2 variations of the Arcade Coder… 1 without a carry cases and 1 with a carry case (called plus).

We are offering these 2 variations at different prices depending on how quickly you buy the product

SUPER EARLY BIRD - this package is limited to the first 125 people and includes the Arcade Coder and the Game Studio iOS app. The price varies by currency but is 40% off the RRP (eg £80 instead of £129.99 for UK buyers)

SUPER EARLY BIRD PLUS - this package is limited to the first 125 people and includes the Arcade Coder and the Game Studio iOS app plus a carry case. The price varies by currency but is 40% off the RRP (eg £90 instead of £149.99 for UK buyers)

EARLY BIRD - this package is limited to the next 125 people and includes the Arcade Coder and the Game Studio iOS app. The price varies by currency but is 25% off the RRP (eg £97 instead of £129.99 for UK buyers)

EARLY BIRD PLUS - this package is limited to the next 125 people and includes the Arcade Coder and the Game Studio iOS app plus a carry case. The price varies by currency but is 25% off the RRP (eg £112 instead of £149.99 for UK buyers)

The pledge tier system is to reward the buyers who commit to supporting the Arcade Coder before anyone else with the very best price.

Last updated: September 01, 2019 01:48

PLEDGING: Can the Arcade Coder be bought in bulk to be used in schools and tech clubs?

Absolutely! We offer educational pledges of 10x Arcade Coders, apps and limited edition cases. Perfect for educators, workshops and coding clubs!

Last updated: September 03, 2019 08:48

PLEDGING: How much do I pledge?

Select which pledge tier you want to buy and pledge the amount PLUS whatever delivery charge applies to your country (as detailed on the main page).

So for example, if you are one of the first 125 people and want the Arcade Coder with a carry case and live in the UK, you would pledge £97 (£90 for the product and £7 for the delivery charge)

Last updated: September 03, 2019 08:18

COMPATIBILITY - Supported Devices

Find out the minimum requirements to run the Games Studio App for your Arcade Coder.

iPad iOS Arcade Coder works with iOS 11 >

The earliest device models supported are as follow; - iPad Air onwards - iPad Mini 2 onwards - iPad Pro onwards - iPad 5th Gen onwards

For a full list of compatible iOS devices please see here

https://en.wikipedia.org/wiki/IPad#History

All devices marked Blue and Green are fully compatible.

Find your device model Go to Settings > General > About. To the right of Model, you’ll see the part number. To see the model number, tap the part number.

You should see a 4 digit number beginning with the letter A. For example A1432. Once identified, find your model here

https://www.iphonelife.com/content/which-ipad-do-i-have-how-to-identify-different-ipad-models-generations

Android Tablet Due for release February 2020

Last updated: September 03, 2019 08:34

SHIPPING: When will I get my Arcade Coder?

We plan to begin shipping Arcade Coders to our backers in October 2019. Education pledges will ship in November 2019.

Once your Arcade Coder has shipped, you will receive an email with details on how to follow your order’s journey.

Last updated: September 03, 2019 08:46

SHIPPING: Which countries will you ship the Arcade Coder to?

Worldwide - Woohoo!

All products will be shipped by secure and insured tracked shipping.

  • UK, EU and ROW orders will be dispatched from a UK based warehouse.
  • US orders will be dispatched from a US-based warehouse.
Last updated: September 03, 2019 08:43

SHIPPING: Will I have to pay shipping charges?

Yes, there is a shipping charge for each purchase

UK backers have to pay £6 for the Arcade Coder or £7 for the Arcade Coder with a carry case US backers have to pay $9 for the Arcade Coder or $10 for the Arcade Coder with a carry case EU backers have to pay €11 for the Arcade Coder or €12 for the Arcade Coder with a carry case ROW backers have to pay £15 for the Arcade Coder or £18 for the Arcade Coder with a carry case

Please add these delivery charges to your pledge amount

Last updated: September 03, 2019 08:46

SHIPPING: Will I have to pay import charges?

UK and US backers do not have to pay any import charges as the product will be shipped from our local distribution centre in each country.

EU backers will not have to pay any import charges as the product will be shipped from a distribution centre based within the EU.

CA backers will not have to pay any import charges as the product will be shipped from a distribution centre in US and is under $800 in value.

ROW backers may have to pay import charges as their item will be dispatched from a UK based distribution centre. Please visit https://www.simplyduty.com/import-calculator/ to check the costs to your country. We will use the value of your pledge and shipping charge in £GBP with no additional insurance costs as this is included in the shipping cost and the product description is ‘Game Console’

Last updated: September 03, 2019 08:46

PRODUCT: Is the Game Studio app available for Android?

The product will ship in October with the iOS app but we do have an Android version in development for release in February 2020. We have now added new pledge tiers including the Android version of the app.

Last updated: September 03, 2019 08:43

PRODUCT: How does the coding element of Game Studio work?

The Game Studio app uses Blockly, a simple, block-based coding system used to create and modify existing and/or new games.

Last updated: September 03, 2019 08:43

PRODUCT: What age is the Arcade Coder suitable for?

We recommend the minimum age most suitable for the full Arcade Coder experience is 6+ however during testing, children as young as 3 and 4 found great enjoyment in Painter Mode and some of the entry-level projects.

In short, the Arcade Coder is something your kids can grow in to over year and years of playing and learning.

Last updated: September 03, 2019 08:43

PRODUCT: How many people can play with the Arcade Coder at the same time?

The Arcade Coder can be enjoyed with between 1- 4 players. Perfect for single play or with the whole family.

Last updated: September 03, 2019 08:46

PRODUCT: What games will be available with the Arcade Coder?

The Games Studio App comes with classics games including Snake, Pong and Whac-a-mole. You will also create 3 of your own games following our guided lessons taking you to Games Designer to no time!

Last updated: September 03, 2019 08:43

PRODUCT: Does the Arcade Coder come with a warranty?

Yes, a 1-year warranty is included with the Aracde Coder.

Last updated: September 03, 2019 08:43

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us